1. Are your beard grooming care products suitable for all beard types? - Yes, our products are specially formulated to work well with all beard types, whether you have a short, medium, long, thick, thin beard RedBeards got you covered.
2. How often should I use the beard oil? - We recommend using our beard oil daily for best results. Simply apply a few drops to your palms, rub them together, and then massage the oil into your beard and skin.
3. How long will a bottle of beard oil or balm last? - The longevity of a bottle of beard oil or a tin of our balm depends on factors such as the frequency of use and the size of your beard. As a general guideline, a 30ml bottle & a 60ml balm should last approximately 2 to 3 months with regular use.
4. Are your products made with natural ingredients? - Yes, we take pride in using high-quality and natural ingredients in all of our beard grooming care products. Our products are carefully crafted to ensure the best results while being gentle on your skin and beard.
5. Do you ship internationally? -Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your location. Please note that additional customs duties or import taxes may apply, which are the responsibility of the customer.
6. Can I track my order? - Yes, once your order is processed and shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment on our website or the courier's website.
7. What if I receive a damaged or incorrect item? - We take great care in packaging and shipping our products, but if you receive a damaged or incorrect item, please contact our customer support team within 30 days of receiving your order. We will gladly assist you in resolving the issue.
8. Do you offer wholesale or bulk purchasing options? - Yes, we offer wholesale and bulk purchasing options for retailers, barbershops, or individuals interested in reselling our products. Please complete a stockist Enquiry form which can be found by searching redbeardgroomingco.com.au/pages/become-a-stockist
9. How can I get in touch with your customer support team? - You can reach our customer support team by emailing us at redbeardgroomingcoaustralia@gmail.com We are available Mon-Fri 9am-5pm & strive to respond to all inquiries promptly.
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