Privacy policy
🏴☠️ Privacy Policy – RedBeard Grooming Co.
⚓ The No-BS Version (Quick Summary)
We’re straight shooters here, no shady pirate business.
• We collect your details to process your order and get it to your door
• We use trusted tools (like Shopify and Google) to run and improve our store
• You might see our ads on Facebook or Google, that’s just smart marketing, not spying
• We don’t sell your personal information ever!
• Your data is handled securely and only shared with partners we trust
• You can request access, changes, or deletion of your data anytime
If you want the full legal breakdown, it’s below 👇
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📩 Contact the Crew
Got questions or want to access your data?
Email: redbeardgroomingcoaustralia@gmail.com
Mail:
RedBeard Grooming Co. Australia
PO BOX 835
Freeling SA 5372
Australia
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📊 What We Collect
⚙️ Device Info (Automatic)
When you browse our site, we may collect:
• IP address
• Browser type
• Time zone
• Pages viewed & interactions
• Cookies & tracking data
Why: To improve site performance and your experience.
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📦 Order Info (When You Buy)
When you place an order:
• Name
• Shipping & billing address
• Payment details (securely handled by Shopify, Afterpay, ZipPay)
• Email & phone number
Why: To process, ship, and communicate about your order.
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💬 Customer Support
If you contact us:
• Name, email, and any info you provide
Why: To help you out and fix any issues.
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🔄 Who We Share It With
We only share your info when necessary to run the business:
• Shopify (our store platform)
• Payment providers (Afterpay, ZipPay, card processors)
• Shipping partners
• Analytics tools (like Google Analytics)
• Marketing platforms (like Meta/Facebook & Google Ads)
We may also share data if required by law.
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📢 Ads & Marketing (No Spy Games)
We use tools like:
• Google Analytics
• Facebook / Instagram Ads
• Google Ads
This helps us show you products you actually care about.
Want out? No problem:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads
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🍪 Cookies (Not the Edible Kind)
We use cookies to:
• Keep your cart working
• Remember your preferences
• Improve performance
• Track what’s working on the site
You can disable cookies in your browser, but some parts of the site may break.
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🧾 How We Use Your Info
We use your data to:
• Fulfil orders
• Communicate with you
• Prevent fraud
• Improve our store
• Send marketing (only if you opt in)
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📧 Email & SMS Marketing
If you subscribe to our emails or SMS:
• We may send you offers, product drops, and updates
• You can unsubscribe anytime via the link in our emails or by replying STOP to SMS
We may use platforms like:
• Shopify Email
• Klaviyo
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🗂️ Data Retention
We keep your info for our records unless you request deletion.
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⚖️ Your Rights
You can:
• Request access to your data
• Ask for corrections
• Request deletion
• Opt out of marketing
Just contact us and we’ll sort it.
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🌍 International Transfers
Some of our providers (like Shopify) may store or process your data outside Australia (including the US and Canada).
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🚫 Do Not Track
We don’t currently respond to “Do Not Track” signals due to inconsistent standards.
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🔄 Updates
We may update this policy as the business grows or laws change.
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⚠️ Complaints
If you’ve got an issue, contact us first, we’ll do our best to fix it.
If you’re still not happy, you can contact:
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au/privacy/privacy-complaints